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Design Brief

for project Rynew Property Managementheld by desmondmoreira

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Creative Brief

 

  Rynew Property Management

 

  Rynew Property

 

  Passionate about people

 

  Yes

 

  I am a launching a business, which provides property maintenance services for new build apartments. I manage the basic services such as cleaning, gardening and concierge services but put my heart and soul into helping residents get to know each other.

I bought a new build apartment in 2008 and was left frustrated at the incompetence, pathetic attempts to communicate, and blatant uncaring attitude from the managing agents. This crushed my high of buying my first property and left me feeling stressed out after a long day at work.

I set up a residents group to bring people together and get to know my neighbours. I worked in housing so was familiar with the issues we had and a residents group was always the quickest way to meet people. I realised after a while they weren’t up to the job and I could do a better job myself for less money. A couple of years ago a local resident had a similar storey, eventually he took over his estate and started a business, then went onto manage several other sites. My local councillor put me in touch with him, we worked together, formed a partnership, and we now manage my building together and are business partners.

What I have learnt is conventional management companies’ offer appalling customer services, they waste your money by using expensive contractors and don’t consult with you what there doing. I also often hear from people in London complaining that city living is impersonal, they want to have a sense of community where they live but are either too busy, too shy, or don’t know how to communicate with there neighbours. Managing agents do nothing to help bring people together, which I believe is a crime against community.

I am passionate about providing residents with a stress-free customer experience. I treat the money I collect as my own, I shop for the best price without comprising the quality of service and make sure residents are consulted every step of the way. I take advantage of social media by connecting with residents online and enjoy regular social get togethers through
‘get to know your neighbour days’.

I try and take the awkwardness out of meeting your neighbours, and do the inviting so you don’t have to do the asking. We understand creating a union is the cornerstone to any good community so all my business decisions are made with this in mind.

Igniting resident’s community sprit is my main ambition.

Bringing people together is my passion.

At the end of it all, my job is to leave people feeling special.

 

  Real Estate

 

  Symbolic
Web 2.0

 

  Cutting-Edge
Unique/Creative
Modern
Local/Neighborhood

 

  Not blue!!!! (rival company in blue)

 

  3

 

  Really happy for designers go be creative. We want to be unique and want to be different from the market

 

   

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